Lee Williams reported that ChatGPT refused Ohio gun shop owner Gennifer Hesseling when she sought advertising copy for Desert Eagle pistols, though the paid service had helped with similar lawful dealer text before. OpenAI safety rules now block assistance that would facilitate firearm purchases, including legal sales by licensed dealers, according to the chatbot. Commerce policies dated September 29, 2026 exclude firearms, ammunition, and accessories from shopping listings, while usage policies bar help with weapons procurement.